Everything you need to enjoy your broadband
Learn more about your Laptop
Our fantastic tips and advice tell you everything you need to know to get the most from your new laptop. Discover the secrets to downloading files and music, sharing photos, using email and more.
Enhance your digital world at the DSL Shop
Want to set up a wireless network? Make calls over the internet? Or link your PC to your TV? Then visit the DSL Shop for a range of products, accessories and gadgets to meet all your digital needs!
Click here for special offers! »
Need a geek?
Computer freezing? Printer won't print? Plagued by pop-ups? Internet down, or mysteriously re-directing to dodgy sites? 24/7 The Geek Squad aim to find the problem,and put it right.
Click here to visit the Geeks »
Home Networking
Enjoy the freedom of wireless internet. Plus, connect all the computers in your home to the same network - everyone can be online at the same time.
Running your own business? Looking for someone to take the mystery out of business mobile tariffs & BlackBerry? Confused about your broadband & telecoms? If you need, honest, impartial, expert advice on your business communications - we can help
Need some help?
AOL Broadband FAQs
If you’ve got a question, we’ve got the answer! Find the answers to some of your most frequently asked queries.
- How long will it take for my laptop to arrive? »
- What do I do if something is missing from my order or laptop delivery? »
- Who do I call if I have a technical laptop or broadband issue? »
- Is there an engineer who can come and set up my laptop and wireless connection? »
AOL Broadband Support
0844 499 5555*
*Calls to the support number are free of charge when made from the phone line on which AOL Talk has been activated. Calls made to Member Services using another phone line will be charged at the current rate. BT landline calls cost a flat rate of 5p/min.
Online live help
This support service delivers immediate answers to your broadband connection questions via chat.
The Live Help page will open in a new window. Sign in to your AOL account with your screen name and password (which will be detailed in your Welcome Letter).